Chatbots in Digital Marketing: Are They Worth It?

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Digital Marketing

Chatbots have moved far beyond being simple pop-ups that ask, “How can I help you?” Today, they are embedded into websites, social media platforms, messaging apps, and even email marketing flows. For digital marketers, chatbots promise faster responses, better engagement, and round-the-clock customer interaction. But are they actually worth the investment, or just another marketing trend? Chatbots […]